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Service clients > Formulaire de rétractation
The purpose of this form is to send your withdrawal request. You have a period of 14 days from receipt of your order to send this form. Please fill in the form carefully in order to facilitate data processing.
ZAC Terrasses de la Sarre
2 Terrasse Rhône-Alpes
03 87 03 67 30
Monday to Friday, from 8am to 12pm and from 1.30pm to 5pm
First name *
Order No. *
Order date *
Delivery date *
Return reason *
Choose your reason
I do not want this product
The product does not satisfy me
Sending the form :
You can fill in the online form and we will notify you by email as soon as we receive it. You can also send us this withdrawal form by email, fax, or registered mail, accompanied by your signature and the date of sending (the date of the mail, email or fax will be taken as proof).
: You have a maximum of 14 days after your withdrawal request to send the products concerned. Returned products must be in their original condition, accompanied by their original packaging.
: Reimbursement will be made within 14 days of receipt of the products in their original condition.
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